You will understand the main functions of a manager so that you can incorporate those functions into your new role. You are given tools to assist you with some of the more challenging aspects of management such as decision making, conflict management, and problem solving.After you have learned about managing people internally in your organization, you will begin to learn how to manage your external customers and gain their business. These timeless elements of management will provide you the fundamentals with a 21st century point of view.
Cobus Bester –
The ninja silhouette is one of my favorite designs. This is a great product.